Dispute Protection
Every chargeback costs $30 in processor fees before you submit a single piece of evidence. Recurflux tracks your dispute rate against Visa and Mastercard thresholds, logs your evidence from day one, and assembles the response package automatically.
$30+
Per chargeback in processor fees
Day 1
Evidence logging starts from connect
1-click
Evidence package export
Quick answer
Dispute protection prevents and responds to payment chargebacks. Every dispute costs $30+ in processor fees before any evidence is submitted. Recurflux logs delivery confirmations, portal access events, and retry history from day one, then assembles the evidence package automatically. Dispute rate is tracked against Visa (1%) and Mastercard (2%) thresholds. One-click export per dispute.
Without it
When a dispute is filed, most teams spend hours assembling evidence manually — pulling email logs from one system, portal visit records from another, retry history from a third. The evidence deadline is 7 days in most cases. The $30 fee is charged before you respond.
Visa and Mastercard also impose dispute rate thresholds — 1% and 2% respectively. Businesses that cross those thresholds enter monitoring programs that carry monthly fines and, if unresolved, account termination. Most teams don't track their rate until they receive the notice.
How it works
01
From the moment you connect, Recurflux logs email delivery timestamps, portal access events, retry history, and communication records — everything a dispute response requires.
02
Your dispute rate is visible in your dashboard alongside the Visa (1%) and Mastercard (2%) thresholds. You see the trend before it becomes a problem.
03
Click any disputed charge in your dashboard and the evidence package is already there: delivery receipts, portal visits, retry history, timestamps. No manual collection.
04
Download the evidence in the format your processor accepts and submit directly to their dispute portal.
You see
01
Your current rate vs. Visa and Mastercard thresholds, with trends over time. You see the risk before it triggers a monitoring program.
02
Click any dispute to see the assembled evidence: delivery receipts, portal visits, retry history. Everything timestamped.
03
Download the evidence package in the format your processor accepts. Ready to upload directly to their dispute resolution portal.
Pre-dispute evidence bundled automatically. Connect and protect revenue from chargebacks.
See how this works →FAQ
Recurflux logs: email delivery confirmations and open timestamps for all dunning and recovery emails; portal access events (when the customer visited the hosted payment page); retry history (all charge attempts with timestamps and outcomes); and communication timestamps. This is the standard evidence set for issuer disputes on subscription charges.
Most subscription disputes come from customers who didn't recognise the charge or forgot they were subscribed. The branded payment portal (your logo, your name) and dunning emails from your domain both keep your brand visible throughout the payment failure cycle — reducing the 'I don't recognise this charge' dispute rate.
Visa's threshold is 1% dispute rate (disputes-to-transactions ratio). Mastercard's is 2%. Exceeding these triggers the Visa Dispute Monitoring Program (VDMP) or Mastercard Dispute Resolution Management (MDRM), which carry monthly fines and eventual account termination risk.
Yes. Any dispute in your Recurflux dashboard has a one-click export that packages the evidence ready to upload to your processor's dispute resolution portal.
Dispute tracking and evidence logging work on Stripe, Paddle, Razorpay, and Cashfree. The evidence package export is formatted for Stripe's dispute portal by default; for other processors, the evidence exports as a structured PDF.
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