Effective date: March 11, 2026

Terms of
Service

Acceptance of terms

By accessing or using Recurflux (“the Service”), you agree to be bound by these Terms of Service. If you are using Recurflux on behalf of a company, you represent that you have authority to bind that company to these terms.

“Recurflux,” “we,” “us,” and “our” refer to Yash Amin, trading as Recurflux, the operator of recurflux.com. Contact: [email protected]. “You” and “your” refer to the individual or entity using the Service.

What Recurflux does

Recurflux is a payment recovery service that connects to your payment processor using a restricted API key provided by you, monitors failed subscription charges, schedules failure-code-aware retries, sends dunning email sequences, provides a branded hosted payment update portal, and offers a subscription pause option that lets customers pause rather than cancel when they cannot pay immediately.

Recurflux does not process payments itself. It acts as an orchestration layer above your existing processor. All actual payment transactions are handled by your processor (Stripe, Paddle, Razorpay, RevenueCat, etc.) under their terms.

During the early access period, feature availability may change. We will notify you of material changes by email with at least 14 days’ notice.

Account responsibilities

  • You must provide accurate information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately at [email protected] if you suspect unauthorized access
  • You may not share your account with multiple organizations
  • You are responsible for all activity that occurs under your account

Fees and payment

Recurflux charges a flat monthly base fee. Pricing: Rise is $59/mo (or $47/mo billed annually) for up to $75k MRR; Surge is $159/mo (or $127/mo billed annually) for up to $250k MRR; Rule is custom-priced for $250k+ MRR.

Subscriptions renew automatically at the start of each billing period. If your payment to Recurflux fails, we will notify you by email and provide a 7-day grace period to resolve the payment before suspending the Service. Refund eligibility is governed by our Refund Policy.

EU and UK consumers — right of withdrawal: If you are a consumer (not a business) in the EU or UK, you ordinarily have a 14-day right of withdrawal from digital service contracts under the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Contracts Regulations 2013. By subscribing to Recurflux and requesting that the Service begins immediately, you expressly consent to the Service starting before the 14-day withdrawal period expires and acknowledge that you will lose your right of withdrawal once the service has been fully performed. Recurflux is a B2B service; if you are a sole trader or individual who qualifies as a consumer under your local law, this notice preserves your awareness of — and waiver of — that right.

Payment processing

All Recurflux platform charges — subscription fees and plan upgrade charges — are processed by Dodo Payments. Dodo Payments accepts Visa, Mastercard, American Express, and other major credit and debit cards. Your payment method is stored securely by Dodo Payments; Recurflux never stores or has access to your full card number, CVV, or raw payment credentials.

Charges appear on your card statement as a descriptor set by Dodo Payments (typically “DODO*” followed by a merchant identifier). You will receive an email receipt from Dodo Payments for every subscription renewal and every upgrade charge. If you do not recognise a charge, check your receipts inbox or contact us before initiating a dispute.

Prices listed are exclusive of applicable taxes. Tax treatment varies by your location:

  • European Union: EU VAT may apply under the reverse-charge mechanism. If you provide a valid VAT registration number, Recurflux will not charge VAT and you account for VAT locally under Article 196 of the EU VAT Directive.
  • United Kingdom: UK VAT at the standard rate (currently 20%) may apply to supplies made to UK-based customers under the reverse-charge procedure for B2B services.
  • Australia: Australian GST at 10% may apply to supplies made to Australian businesses. If you are GST-registered, provide your ABN and the reverse charge may apply.
  • Canada: GST/HST (and, where applicable, QST in Quebec) may apply depending on your province. Rates range from 5% (GST only) to 15% (HST). Provide your GST/HST registration number if applicable.
  • India: You may be required to self-assess and remit Goods and Services Tax (GST) under the reverse charge mechanism per the IGST Act, 2017.

We recommend consulting your local tax advisor regarding your specific obligations. Recurflux will issue invoices with the information required by your jurisdiction where practicable.

Plan upgrades and downgrades

Upgrading from Rise to Surge is processed immediately by Dodo Payments, which charges the prorated difference for the remainder of your current billing period. No separate checkout is required. The behaviour depends on your current interval and the interval you are moving to:

  • Rise Monthly → Surge Monthly: Surge activates immediately. Dodo charges the prorated difference for the remaining days in your monthly period. Billing continues at $159/month.
  • Rise Monthly → Surge Annual: Surge activates immediately. Dodo charges the prorated difference and your billing switches to annual ($1,524/year, billed as a single charge at each annual renewal).
  • Rise Annual → Surge Annual: Surge activates immediately. Dodo charges the prorated difference for the remaining days in your annual term. Annual billing continues at $1,524/year.
  • Rise Annual → Surge Monthly: No immediate charge. Your subscription transitions to Surge at $159/month from the end of your current annual term. Rise annual billing remains active and unchanged until then.

Prorated upgrade charges are collected at the moment you confirm the upgrade and are non-refundable once your plan has switched to Surge. If a charge is collected but the plan switch fails to complete, contact us within 7 days and we will resolve it.

Downgrading from Surge to Rise is always scheduled: the change takes effect at the end of your current billing period, not immediately. You retain access to Surge features until that date. No prorated refund or credit is issued for remaining days on Surge after a downgrade is scheduled.

Plan changes are not permitted when a cancellation is already scheduled on your subscription. Reactivate your subscription first before attempting a plan change.

Chargeback policy

All Recurflux subscription fees and plan upgrade charges are earned upon access being granted. By subscribing or paying an upgrade charge, you acknowledge that the service begins immediately upon payment and that fees are non-refundable except as stated in our Refund Policy.

Filing a chargeback or payment reversal with your bank or card issuer without first contacting Recurflux and allowing us to resolve the dispute is a material breach of these Terms. The dispute resolution process described in our Refund Policy must be exhausted before any chargeback may be initiated. A chargeback filed before completing that process constitutes abuse of the payment dispute mechanism and entitles Recurflux to pursue all available remedies.

In the event of a chargeback, the following apply immediately and without further notice:

  • Your account is suspended on the day the chargeback is filed.
  • Recurflux will contest the chargeback in full and submit transaction records, access logs, these Terms, and any other relevant evidence to the payment processor.
  • You become liable for all chargeback processing fees imposed on Recurflux by its payment processor (typically $15–$25 per dispute), recoverable as liquidated damages.
  • Recurflux reserves the right to refer the matter to a collections agency or pursue legal proceedings to recover the disputed amount plus all associated costs and fees.
  • Subscription access will not be restored until the chargeback is withdrawn and all associated fees are paid in full.

Nothing in this section limits any rights you have under mandatory consumer protection law that cannot be waived by contract. If you believe you have a legitimate billing concern, use our dispute process — we respond within 2 business days and resolve errors promptly.

What you may not do

  • Use the Service to send unsolicited or misleading communications to your customers
  • Attempt to reverse-engineer, decompile, or extract source code from Recurflux
  • Resell, sublicense, or white-label the Service without written agreement
  • Use the Service in violation of any applicable law or your processor's terms
  • Attempt to access accounts or data belonging to other Recurflux customers
  • Use the Service in a way that places unreasonable load on our infrastructure

Ownership

Recurflux and all associated software, design, copy, and branding are owned by us and protected by applicable intellectual property law. These terms do not grant you any ownership rights in the Service.

You retain full ownership of your data: your customer records, charge history, and business information. We claim no rights over your data. See our Privacy Policy for details on how we handle it.

Data Processing Agreement

When you connect your payment processor account, Recurflux processes your customers’ charge metadata on your behalf. In this capacity, you (the merchant) are the data controller and Recurflux is the data processor under applicable privacy law, including GDPR Article 28.

By connecting your payment processor account, you agree to Recurflux’s Data Processing Agreement, which describes the data we process, the purpose, the retention period, and the procedure for data deletion and breach notification.

Recurflux processes only the minimum data required to operate the retry engine and dunning sequence. We do not access or store your customers’ full card numbers, CVVs, or banking credentials at any point.

No guarantee of recovery

Recurflux improves the probability of recovering failed payments by applying intelligent retry logic and dunning sequences. We do not guarantee any specific recovery rate or revenue outcome. Actual results depend on your processor, customer behavior, and failure code distribution.

The Service is provided “as is.” We make no warranties, express or implied, regarding uptime, accuracy, or fitness for a particular purpose beyond what is stated in these terms.

Limitation of liability

To the maximum extent permitted by law, Recurflux’s total liability to you for any claim arising from use of the Service shall not exceed the fees you paid in the 3 months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages, including lost revenue, even if we were advised of the possibility of such damages.

Cancellation and termination

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for partial months.

We may suspend or terminate your access if you violate these terms, fail to pay after the grace period, or use the Service in a way that harms other customers or exposes Recurflux to legal liability. We will give you at least 5 business days’ written notice before termination, except where the violation involves fraud, illegal activity, or an imminent security threat, in which case suspension may be immediate.

On termination, your data is deleted within 30 days per our Privacy Policy.

Governing law and disputes

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of the Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

Before initiating any formal proceedings, please contact us first at [email protected]. We commit to responding within 5 business days and resolving disputes informally where possible.

If you are an EU or UK resident, you may also have the right to lodge a complaint with your local data protection authority regarding our data practices.

Notwithstanding the governing law and jurisdiction clause above, where mandatory statutory protections apply in your jurisdiction, these terms do not and cannot limit those rights. Jurisdiction-specific notes:

  • United Kingdom: If you are a UK consumer, the Consumer Rights Act 2015 confers rights that cannot be excluded by contract. Nothing in these terms removes those rights.
  • Australia: Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot lawfully be excluded.
  • Canada: Applicable provincial consumer protection legislation (including but not limited to the Consumer Protection Act 2002 in Ontario and the Consumer Protection Act in Quebec) may provide rights that these terms cannot limit.
  • Brazil: If you are a Brazilian consumer, your rights under the Código de Defesa do Consumidor (Lei nº 8.078/1990) apply and cannot be waived by contract.
  • India: Nothing in these terms limits your right to bring proceedings before the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

Force majeure

Neither party shall be liable for any failure or delay in performance under these terms to the extent caused by circumstances beyond that party’s reasonable control, including but not limited to: acts of God, natural disasters, government actions or orders, internet infrastructure failures, or the failure of third-party services on which Recurflux depends (including payment processors and cloud infrastructure providers).

The affected party must notify the other as soon as reasonably practicable and use reasonable efforts to resume performance. If a force majeure event continues for more than 30 consecutive days, either party may terminate the affected services on written notice without penalty.

Your indemnification of Recurflux

You agree to defend, indemnify, and hold harmless Recurflux and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service in violation of these terms or any applicable law
  • Your customers' claims arising from dunning emails, retry attempts, or payment portal interactions conducted through the Service on your behalf
  • Any claim that your use of the Service infringed a third party's rights
  • Your failure to obtain lawful basis or appropriate consent before sharing your customers' data with Recurflux
  • Any inaccurate information you provided to Recurflux during signup or account management

This indemnification obligation survives termination of your account and these terms.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these terms to any third party without our prior written consent. Any attempted assignment without consent is void.

Recurflux may assign these terms, in whole or in part, without your consent in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets, provided that the assignee assumes all obligations under these terms and we notify you of the assignment within 30 days. If the assignment materially changes your rights, you may terminate your account within 30 days of receiving notice.

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

No waiver

Recurflux’s failure to enforce any right or provision of these terms on any occasion shall not constitute a waiver of that right or provision on any future occasion. A waiver is only effective if made in writing and signed by an authorised representative of Recurflux.

Entire agreement

These Terms of Service, together with the Privacy Policy, Data Processing Agreement, and Refund Policy, constitute the entire agreement between you and Recurflux with respect to the Service and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral.

Notices

All notices from Recurflux to you will be delivered to the email address associated with your account. Notices from you to Recurflux must be sent to [email protected]. Notices are deemed received on the next business day after sending.

Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated terms.