Home/Features/Grace Period Dashboard

Analytics · RevenueCat · Growth plan

See the risk window
before it closes.

When a RevenueCat subscriber's billing fails, Apple and Google keep their subscription active during a grace period while they retry the charge. This dashboard shows every subscriber currently in that window — before it becomes churn.

App Store + Play Store

Both stores shown in one dashboard

Days at risk

Per subscriber — sorted by urgency

MRR exposure

See the revenue at risk, not just the count

Quick answer

A grace period dashboard tracks mobile subscription billing failures during the Apple and Google retry window. When a RevenueCat subscriber's charge fails, both stores keep the subscription active for 6–16 days while retrying. Recurflux shows every subscriber in that window — store, days at risk, and MRR exposure — sorted by urgency. Available on the Growth plan.

Grace period subscribers look active.
They are not.

During a grace period the subscription stays active, so the subscriber appears healthy in your RevenueCat dashboard. The billing failure is invisible — until the grace period ends and they churn without warning.

Without the grace period dashboard

  • Billing fails for a subscriber on the App Store
  • Subscription stays active — RevenueCat shows them as paying
  • No visibility into the failure or the countdown
  • Grace period ends, subscriber lapses — counted as unexpected churn

With Recurflux

  • Billing fails — grace period begins
  • Subscriber appears immediately in the dashboard
  • Days at risk and MRR exposure visible in real time
  • Recovery email fires — subscriber can update payment before lapsing

Exposure visible
the moment it begins.

01

Billing fails — grace period starts

Apple or Google fails to charge a subscriber. The store activates a grace period and keeps the subscription active while retrying. Recurflux detects this immediately via RevenueCat.

02

Subscriber appears in the dashboard

The subscriber shows up in the Grace Period dashboard with: their name, store (App Store or Play Store), days in the window, and their monthly revenue contribution.

03

Recovery email fires

Recurflux sends a recovery email prompting the subscriber to update their payment method in the App Store or Play Store. The store handles the actual billing update.

04

Charge succeeds or grace period ends

If the store retries successfully, the subscriber is removed from the dashboard. If the grace period ends without a successful charge, the subscription lapses and the subscriber moves to win-back.

The risk you didn't know
you were carrying.

01

Per-subscriber grace period list

Every subscriber in a grace period on one screen. Sorted by days at risk — the ones closest to lapsing are always at the top.

02

Store breakdown

Each row shows which store the subscriber is on — App Store or Play Store — so you can understand the split and see if one store has a higher failure rate.

03

MRR at risk

Total MRR currently in grace period shown at the top of the dashboard. See the revenue exposure, not just the subscriber count.

Manage subscription grace periods in one view. Connect and stop missing recovery windows.

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Common questions.

What is a grace period for mobile subscriptions?

When a billing charge fails for an App Store or Play Store subscriber, Apple and Google keep the subscription active for a short window while they retry the charge — typically 6 to 16 days depending on the store. The subscriber keeps access during this time. If the charge never succeeds, the subscription lapses at the end of the grace period.

What does the grace period dashboard show?

Every RevenueCat subscriber currently in a grace period: their name, the store (App Store or Play Store), how many days they have been in the window, and their MRR contribution. Sorted by days at risk so the most urgent accounts are always at the top.

Can I send recovery emails to grace period subscribers?

Yes. Recurflux can trigger a recovery email sequence for subscribers identified in the grace period — reminding them to update their payment method in the App Store or Play Store before their access lapses.

Which plan includes the grace period dashboard?

Growth plan only, for RevenueCat merchants. It is not available on Rise or Surge.

Does this data come from RevenueCat directly?

Yes. Recurflux reads grace period status from your connected RevenueCat account. No additional setup is required beyond the initial RevenueCat integration.

See what the stores
aren't telling you.

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